Get started by signing in. If you didn’t already create an online account, all you need is your loan number, Social Security Number, and property ZIP code. Download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

General account help, transfer of ownership, deceased borrower, credit corrections, divorce

All you need is your loan number, Social Security Number, and property ZIP code to create your account. Then you can download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

Your account was transferred because your previous servicer sold your loan to us, your new servicer. It is very common for mortgage loans to be sold between servicers. Hundreds of thousands of loans change hands in this way every year.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

A surplus means there’s more in your account than we’ll need. If you have a surplus of more than $50 and your account is current, we’ll send you a check within 30 days of the escrow analysis.

Sign in to your online account to view your statement as soon as it’s available. If you had a workout or modification plan with your prior servicer, we’ll continue it. Just allow us up to 30 days from your transfer date to get all of the account information.

Account Help Authorizing a Third Party If you need to authorize a housing counselor, licensed lawyer, or other “third party” to discuss the details of your mortgage, the easiest way is through your Settings page.

Find the account number, ABA/routing number, bank name, and address for your payoff. Get started by signing in. If you di... We found more than 100 results for your search. Enter your username and Mr. Cooper will email you with instructions on how to reset your account password.

You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date. other important information.