We’ll send out your monthly statement no later than 2 weeks before the next due date. Whenever needed, you can also view your statement online to find out what you owe and when it’s due. Note: Our secure, automated phone system can also send you a one-time link to view your stateme...

A verification of mortgage (VOM) is an official statement that verifies your existing loan terms and provides a rating of the payment history, including if the loan was current or delinquent for each month listed. It reflects only the most recent 12 months of your loan, excludi...

Your grace period is a set number of days after your contractual due date when we’ll still accept your payment without charging a late fee. The number of days is outlined in your Note. Check your statement for the exact date when penalties and interest are added.

Just call 833-685-2565 to use our automated phone system. If calling from a number saved to your account, our system will automatically identify you. Note: If there are multiple borrowers on the account, you’ll need to provide the last 4 digits of your Social Security Number.

Here’s how and where to mail your payment: Write a check or get a money order payable to “Mr. Cooper.”. Include the detachable coupon from the bottom of your latest monthly statement and your check or money order in an envelope addressed to: Mr. Cooper. PO Box 650783.

We accept payments from checking, saving, and money market accounts, as well as checks, money orders, and cashier’s checks. Payments can be made many different ways. Note: We do not accept debit or credit card payments at this time.

Online Payments. You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more.

Paying Off Your Mortgage with Mr. Cooper. Payoffs must be made via certified funds—wire transfer, money order, or cashier’s check. Please do not send personal checks, certified personal checks, or cash.

If there isn’t a financially feasible way for you to keep your home, a short sale is an option that can give you a fresh start and avoid the foreclosure process. A short sale can allow you to sell your home for less than you owe on the mortgage, pending investor approval.

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mo...