If you’re facing a long-term hardship, we can review you for a loan modification to determine if more manageable terms are available. While refinancing means replacing your existing loan with a new one, loan modification keeps your existing loan and changes its terms.

In determining whether you are eligible for a modification program, we may obtain a valuation of your property such as an appraisal or BPO (Broker’s Price Opinion). In this case, we will promptly provide you with a copy of any such valuation regardless of whether you are approved for...

loan modification; short sale; and; Deed in Lieu of Foreclosure. Complete a mortgage assistance application online now and let us know what’s going on. We’ll help you determine a plan of action and next steps based upon your circumstances. You can also contact us if you have questi...

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

What kind of assistance options are available if I cannot pay my mortgage? Your options may include refinancing, repayment plans, and loan modification.

File an insurance claim with your provider for damages related to the disaster. Apply for mortgage assistance with us. Register for disaster assistance with federal, state, and local agencies. (This assistance may cover expenses that your insurance company doesn’t.)

Principal reduction to help homeowners get into more affordable mortgages (recast or modification); and/or Funding to eliminate homeowners’ second lien loans. You can see what options your state offers by visiting the National Council of State Housing Agencies .

We have several options to submit your documentation: Online: Sign in to your online account. Email: modification.assis... With Mr. Cooper’s Digital Loan Tracker, you can view real-time progress updates on your application status, upload financial documents, e-sign disclosures, a...

While refinancing means replacing your existing loan with a new one, a loan modification keeps your existing loan and changes its terms. If you qualify for a loan modification, we’ll look for a way to reduce your monthly payments.

Learn how to endorse, send, and track your claim check to Mr. Cooper. Find out how to handle insurance claim checks (also known as loss drafts) issued by your insurance company after a ... You can also call the Loss Draft Department at 866-825-9302 or review your insurance co... Lear...