If you’re facing a long-term hardship, we can review you for a loan modification to determine if more manageable terms are available. While refinancing means replacing your existing loan with a new one, loan modification keeps your existing loan and changes its terms.

What kind of assistance options are available if I cannot pay my mortgage? Your options may include refinancing, repayment plans, and loan modification.

loan modification; short sale; and; Deed in Lieu of Foreclosure. Complete a mortgage assistance application online now and let us know what’s going on. We’ll help you determine a plan of action and next steps based upon your circumstances. You can also contact us if you have questi...

In determining whether you are eligible for a modification program, we may obtain a valuation of your property such as an appraisal or BPO (Broker’s Price Opinion). In this case, we will promptly provide you with a copy of any such valuation regardless of whether you are approved for...

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

Recasting a mortgage happens when you put down a lump-sum payment toward the principal balance and the lender re-amortizes the loan. Since you are paying down your principal by a large amount, your monthly payment will be lowered, but your interest rate and loan terms will remain...

While refinancing means replacing your existing loan with a new one, a loan modification keeps your existing loan and changes its terms. If you qualify for a loan modification, we’ll look for a way to reduce your monthly payments.

While refinancing means replacing your existing loan with a new one, a loan modification keeps your existing loan and changes its terms. If you qualify for a loan modification, we’ll look for a way to reduce your monthly payments.

We’ll help you determi... You can quickly apply for [mortgage assistance online] (/ servicing / loan _ modification / new). If you’d prefer to mail or fax your application—or if you don’t have an online account—you can [download] (/support/mortgage_assistance/application_process_ge...

Mortgage Assistance Options, Loan Modification, Reinstatement, Repay, Pandemic Forbearance Plans. If you’ve been affected by a disaster, such as a winter storm, hurricane, tornado, or wildfire, here are 3 steps you can take to help ensure your home and finances are protected.