Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment. What kind of assistance options are available if I cannot pay my mortgage?

If you qualify for a loan modification, some potential ways to reduce your monthly payment would be through lowering your interest rate or extending the term of the loan. Specific eligibility requirements may vary depending on the loan’s investor or other factors.

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mort...

Solutions may include, but are not limited to: Deed in Lieu of Foreclosure. Complete a mortgage assistance application online now and let us know what’s going on. We’ll help you determine a plan of action and next steps based upon your circumstances. You can also contact us if you ha...

If there isn’t a financially feasible way for you to keep your home, a short sale is an option that can give you a fresh start and avoid the foreclosure process. A short sale can allow you to sell your home for less than you owe on the mortgage, pending investor approval.

How do I apply for disaster relief for the mortgage? You can request assistance online. You’ll be guided through the process step-by-step and will answer the same questions that our agents would cover with you on a phone call. What is a Disaster Forbearance Plan?

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

Whenever You Need It, Help Is Here. If you're unable to pay the mortgage due to a natural disaster, you've come to the right place. We're here to help by offering mortgage assistance solutions for homeowners. Select " Request Now " to obtain information and request assistance online.

Learn how to file an insurance claim, apply for mortgage assistance, and register for disaster assistance after a disaster. If you receive a loss draft check, call 866-825-9302 for next steps.

Understanding a Disaster Forbearance Plan, Additional Mortgage Assistance Solutions, and Other Helpful Information. Review our FAQs or explore topics below for additional information. After a Disaster: Filing an Insurance Claim, Applying for Mortgage Assistance, and More; 4 Tips To...