Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment. What kind of assistance options are available if I cannot pay my mortgage?

Solutions may include, but are not limited to: Deed in Lieu of Foreclosure. Complete a mortgage assistance application online now and let us know what’s going on. We’ll help you determine a plan of action and next steps based upon your circumstances. You can also contact us if you ha...

What Is a Pre-Approval? It’s a letter from a lender that indicates the type and amount of loan you may qualify for. It gives you a solid idea of how much you qualify for to help you target a specific price range when home shopping. Mr. Cooper offers a simple, fast, and free Pre-App...

Get Pre-Approved for a Mortgage Learn how much home you can qualify to purchase by getting pre-approved for a mortgage loan

Your account was transferred because your previous servicer sold your loan to us, your new servicer. It is very common for mortgage loans to be sold between servicers. Hundreds of thousands of loans change hands in this way every year.

Get started by signing in. If you didn’t already create an online account, all you need is your loan number, Social Security Number, and property ZIP code. Download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

Whether you prefer to make payments by mail, phone, online, or automatically recurring, we’ve got you covered with multiple payment methods. How do I set up my online account? All you need is your loan number, Social Security Number, and property ZIP code to create your account.

Recasting a mortgage happens when you put down a lump-sum payment toward the principal balance and the lender re-amortizes the loan. Since you are paying down your principal by a large amount, your monthly payment will be lowered, but your interest rate and loan terms will remain t...

A schedule that breaks down how principal and interest are applied with each monthly payment throughout the life of a loan. Usually provided at Closing.

A home equity loan ( HEL) is a way to borrow money using the equity in your home as the collateral. It creates a second mortgage against your home for the amount of equity you want to turn into cash.