Payments are considered late, and late fees are assessed, at midnight when your grace period ends and are calculated as outlined in your Note. If you think you may not be able to make your payment on time, please contact us and let us know.

You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...

Fees A preparation fee of up to $25 may apply to each payoff quote statement we generate. Additional expedited delivery fees of up to $25 may apply to each payoff quote sent via web. Feel free to contact us for clarification of applicable fees before requesting your quote.

Payoffs must be made via certified funds—wire transfer, money order, or cashier’s check. Please do not send personal checks, certified personal checks, or cash. Your payoff quote statement will include all of the information you need about our receiving bank for wires. Note: We sugge...

What is an escrow account? An escrow account is where funds are held to pay property tax and insurance bills on your behalf. If your loan is escrowed, a part of your mortgage payment goes into your escrow account every month. Why did my monthly payment change?

Recasting Fees – There is usually a non-refundable fee of up to $250 to recast your mortgage. Mortgage Term – The term (length) of your mortgage remains the same. Example If you recast 10 years into a 30-year mortgage, you will still have 20 years left on your term. Investor Rest...

Here are the key elements included in your monthly statement, along with a visual guide to help you locate them: 1. Statement Information. This is your basic information, like the date your statement was generated, loan number, amount due, and payment due date. 2. Explanation of Am...

Find out the eligibility requirements, fees, and process for recasting your loan with Mr. Cooper. Learn how to recast your mortgage and lower your monthly payment by making a lump - sumpayment toward the princip...

Your grace period is a set number of days after your contractual due date when we’ll still accept your payment without charging a late fee. The number of days is outlined in your Note. Check your statement for the exact date when penalties and interest are added.

We’ll send you an Escrow Review Statement that explains the results of the escrow analysis. Your statement will inform you whether your monthly payment is going up or going down in the year ahead, based on this year’s tax and insurance payments.