We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Be sure to include your name, loan number, property address, and contact information in your documents.

How can I get assistance if I cannot pay my mortgage? You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, yo...

Write a check or get a money order payable to “Mr. Cooper.” Once we receive your payment, it may take a few days to reflect on your account. However, your official payment date will be the date we receive it.

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mo...

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage... Create a ticket in our secure Message Center . Send a fax to 972-459-1611.

Send a fax to 972-459-1611. Note: This process can take up to 30 calendar days. We’ll send you a projection of future escrow disbursements—which includes your new monthly payment amount—and an agreement that you must sign and return by the date listed in the cover letter.

We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it.

Learn how to upload your Declarations Page or send it via email or mail if you have any changes to your insurance policy or carrier. We have several options to submit your documentation: Online: Sign in to your online account. Learn how to upload your Declarations Page or send it via...

We receive tax bills for escrowed accounts, so you don’t need to send us your copy unless the bill is for delinquent taxes or a supplemental/interim tax. Please write your loan number on it first, and then send to any of the following: Why did I get a tax bill? © 2025 Nationstar Mort...