If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page.

We’ll do everything possible to make your transition smooth, simple, and transparent. Explains why your account was transferred.

Homeowners Insurance Changes for Transferred Accounts. You’ll need to notify your insurance company that your loan was transferred to us and that they’ll receive payments from us now. Give them your new loan number and have them update the mortgagee clause on your account to:

No other terms of your mortgage are changing. General account help, transfer of ownership, deceased borrower, credit corrections, divorce.

Change your payment amount, bank account, or payment date in your AutoPay settings online at any time. New settings will take effect immediately.

Online Payments. You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it:

Updating Your Bank’s Online Bill Pay for Transferred Accounts. To continue using your bank’s “Online Bill Pay” service, you will need to change the payee information to the following: Mr. Cooper. PO Box 650783. Dallas, TX 75265. Provides details for updating online bill pay.

Notification of Account Transfer. You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

The most common reason is due to an increase in property taxes or insurance premiums. Learn about how your escrow analysis can change your payment.