Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries. Chat is available 24/7 with instant support for your mortgage & account needs.

Get started by signing in. If you didn’t already create an online account, all you need is your loan number, Social Security Number, and property ZIP code. Download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

Enter your username and Mr. Cooper will email you with instructions on how to reset your account password. To help us find your account , please enter your Username and last 4 digits of your Social Security number.

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Find helpful resources on escrow, credit reporting, taxes, payments and more.

Get started by signing in. If you didn’t already create an online account, all you need is your loan number, Social Security Number, and property ZIP code. Download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries. Chat is available 24/7 with instant support for your mortgage & account needs.

Email: mrcooper@mycoverageinfo.com. Mail: Mr. Cooper. PO Box 7729. Springfield, OH 45501. Be sure to include your loan number and most up-to-date contact information. Feel free to contact us if you have any questions about insurance changes.

General account help, transfer of ownership, deceased borrower, credit corrections, divorce

We have several options to submit your documentation: Online: Sign in to your online account. Email: modification.assis... With Mr. Cooper’s Digital Loan Tracker, you can view real-time progress updates on your application status, upload financial documents, e-sign disclosures, a...

Paperless means we’ll stop sending your documents in the mail. Instead, you can securely view, download, and/or print them from the “Statements” section of your online account. We’ll email you when an important document becomes available.