Paperless means we’ll stop sending your documents in the mail. Instead, you can securely view, download, and/or print them from the “Statements” section of your online account. We’ll email you when an important document becomes available.

With Mr. Cooper’s Digital Loan Tracker, you can view real-time progress updates on your application status, upload financial documents, e-sign disclosures, and access mortgage professionals. All final documents are signed in person with a notary, title company, or attorney.

We have several options to submit your documentation: Online: Sign in to your online account. Email: modification.assistance@mrcooper.com. Fax: 214-488-1993. Mail: Mr. Cooper. Attn: Centralized Mod Department. PO Box 619097. Dallas, TX 75261.

Paperless means we’ll stop sending your documents in the mail. Instead, you can securely view, download, and/or print them from the “Statements” section of your online account. Easily turn on Paperless on the “Settings” page.

We’ll send you a projection of future escrow disbursements—which includes your new monthly payment amount—and an agreement that you must sign and return by the date listed in the cover letter. You must physically sign the agreement (no digital signatures) but you can send it back via...

Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page. Or send it via: Email: mrcooper@mycoverageinfo.com. Mail: Mr. Cooper. PO Box 7729. Springfield, OH 45501. Be sure to include your loan number and most up-to-date contact...

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

Sending Property Tax Bills. We receive tax bills for escrowed accounts, so you don’t need to send us your copy unless the bill is for delinquent taxes or a supplemental/interim tax.

If you need to authorize a housing counselor, licensed lawyer, or other “third party” to discuss the details of your mortgage, the easiest way is through your Settings page. Simply scroll down to the Authorize 3rd Party section, select “ Edit,” and complete the required information. ...

How To Share Your Complaints and Get Help. If you’re having a problem with any part of your mortgage experience, we want to make it right. We’re here for you, so please contact us and we will do our best to resolve your issue.