After a borrower on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the borrower and make the necessary updates to the account.

After a borrower on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the borrower and make the necessary updates to the account.

Here are the key elements included in your monthly statement, along with a visual guide to help you locate them: 1. Statement Information. This is your basic information, like the date your statement was generated, loan number, amount due, and payment due date. 2. Explanation of Am...

After a borrower on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following d... Major financial accounts — like IRAs, 401 (k)s and stockholder accounts — typically have online account settings where you can designate a beneficiary (or bene...

Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment. What kind of assistance options are available if I cannot pay my mortgage?

If the loan was originated prior to military service, military members may be entitled to these benefits during active service and 12 months following it: Foreclosure protection ; Lowered interest rate to 6% maximum, if the interest rate on the loan is more than 6% ; No new late ...

You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...

If you’ve been affected by a disaster, such as a winter storm, hurricane, tornado, or wildfire, here are 3 steps you can take to help ensure your home and finances are protected. File an insurance claim with your provider for damages related to the disaster. Apply for mortgage assist...

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mort...

Generally, flood policies must provide coverage, at a minimum, of the lowest of the following amounts: The full replacement cost of the dwelling and insurable improvements made to it. The unpaid principal balance of the loan. The maximum allowed through the National Flood Insurance P...