After a customer on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the customer and make the necessary updates to the account.

Setting up AutoPay is quick, easy, and free. All you need to do is choose a payment frequency—Monthly or Biweekly—and complete the online form; we’ll automatically deduct the payments going forward. How do I request a payoff quote online? If you’re a Mr. Cooper customer, you can requ...

View activity & make or edit any type of payment. View, download, or print your account statements. Manage all insurance & tax details for your mortgage. Info for new and recently transferred customers. View common mortgage assistance solutions. Get help and support for your Mr. Coop...

Here are the key elements included in your monthly statement, along with a visual guide to help you locate them: 1. Statement Information. This is your basic information, like the date your statement was generated, loan number, amount due, and payment due date. 2. Explanation of Am...

General account help, transfer of ownership, deceased borrower, credit corrections, divorce

Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment.

If you’ve been affected by a disaster, such as a winter storm, hurricane, tornado, or wildfire, here are 3 steps you can take to help ensure your home and finances are protected. File an insurance claim with your provider for damages related to the disaster. Apply for mortgage assist...

General account help, transfer of ownership, deceased borrower, credit corrections, divorce. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries. We found more than 100 results for your search.

Under a federal law called the Servicemembers Civil Relief Act (SCRA), military members may be entitled to a range of benefits. These are unrelated to Veterans Affairs (VA) benefits. If the loan was originated prior to military service, military members may be entitled to these ...

Mortgage insurance protects the investor or noteholder if the borrower defaults on the loan. It lowers the investor’s risk when funding a home loan. In most cases, if you pay at least 20% down on your home, you’re not required to carry mortgage insurance.