General account help, transfer of ownership, deceased borrower, credit corrections, divorce. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries. We found more than 100 results for your search.

Here are the key elements included in your monthly statement, along with a visual guide to help you locate them: 1. Statement Information. This is your basic information, like the date your statement was generated, loan number, amount due, and payment due date. 2. Explanation of Am...

Important: Even if you pay the escrow shortage in full for this year, your monthly payment may increase due to higher tax and/or insurance amounts to be paid this year. A surplus means there’s more in your account than we’ll need.

Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment.

After a customer on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the customer and make the necessary updates to the account.

If you’ve been affected by a disaster, such as a winter storm, hurricane, tornado, or wildfire, here are 3 steps you can take to help ensure your home and finances are protected. File an insurance claim with your provider for damages related to the disaster. Apply for mortgage assist...

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mort...

If you have been awarded the property through a divorce or legal separation and want to be authorized to obtain loan information, please submit a Divorce Decree or Legal Separation Agreement (signed by a judge) to the following: Note: Not every state allows legal separations. Consult...

View activity & make or edit any type of payment. View, download, or print your account statements. Manage all insurance & tax details for your mortgage. Info for new and recently transferred customers. View common mortgage assistance solutions. Get help and support for your Mr. Coop...

Mortgage insurance protects the investor or noteholder if the borrower defaults on the loan. It lowers the investor’s risk when funding a home loan. In most cases, if you pay at least 20% down on your home, you’re not required to carry mortgage insurance.