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Notification of Deceased Customer - Mr. Cooper
https://www.mrcooper.com/help-center/account-help/deceased-customer
After a customer on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following d...
Help Center - Mr. Cooper
https://www.mrcooper.com/help-center/search?q=Death%20benefit%20&source=help-center/search
After a borrower on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following d...
Monthly Statements - Mr. Cooper
https://www.mrcooper.com/help-center/statements/monthly-statements
Here are the key elements included in your monthly statement, along with a visual guide to help you locate them: 1. State...
Escrow Shortage & Surplus - Mr. Cooper
https://www.mrcooper.com/help-center/escrow/escrow-shortage-surplus
Important: Even if you pay the escrow shortage in full for this year, your monthly payment may increase due to higher tax...
What To Do After a Disaster - Mr. Cooper
https://www.mrcooper.com/help-center/mortgage-assistance/what-to-do-after-disaster
If you’ve been affected by a disaster, such as a winter storm, hurricane, tornado, or wildfire, here are 3 steps you can ...
Help Center - Mr. Cooper
https://www.mrcooper.com/help-center/account-help/deceased-borrower
View activity & make or edit any type of payment. View, download, or print your account statements. Manage all insurance ...
Notification of Account Transfer - Mr. Cooper
https://www.mrcooper.com/help-center/new-customer/notification-of-account-transfer
You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was...
Authorizing a Third Party - Mr. Cooper
https://www.mrcooper.com/help-center/account-help/authorize-third-party
If you need to authorize a housing counselor, licensed lawyer, or other “third party” to discuss the details of your mort...
Mortgage Assistance for Military Members - Mr. Cooper
https://www.mrcooper.com/help-center/mortgage-assistance/mortgage-assistance-military-members
Under a federal law called the Servicemembers Civil Relief Act (SCRA), military members may be entitled to a range of be...
Help Center - Mr. Cooper
https://www.mrcooper.com/help-center/search?q=%EE%80%80%EE%80%80%EE%80%80beneficiary%EE%80%81%EE%80%81...
General account help, transfer of ownership, deceased borrower, credit corrections, divorce. Find the phone number, cha...