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Notification of Deceased Customer - Mr. Cooper
https://www.mrcooper.com/help-center/account-help/deceased-customer
After a customer on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the customer and make the necessary updates to the account.
After a customer on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following d...
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Help Center - Mr. Cooper
https://www.mrcooper.com/help-center/search?q=Death%20benefit%20&source=help-center/search
After a borrower on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the borrower and make the necessary updates to the account.
After a borrower on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following d...
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Monthly Statements - Mr. Cooper
https://www.mrcooper.com/help-center/statements/monthly-statements
Here are the key elements included in your monthly statement, along with a visual guide to help you locate them: 1. Statement Information. This is your basic information, like the date your statement was generated, loan number, amount due, and payment due date. 2. Explanation of Am...
Here are the key elements included in your monthly statement, along with a visual guide to help you locate them: 1. State...
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Escrow Shortage & Surplus - Mr. Cooper
https://www.mrcooper.com/help-center/escrow/escrow-shortage-surplus
Important: Even if you pay the escrow shortage in full for this year, your monthly payment may increase due to higher tax and/or insurance amounts to be paid this year. A surplus means there’s more in your account than we’ll need.
Important: Even if you pay the escrow shortage in full for this year, your monthly payment may increase due to higher tax...
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What To Do After a Disaster - Mr. Cooper
https://www.mrcooper.com/help-center/mortgage-assistance/what-to-do-after-disaster
If you’ve been affected by a disaster, such as a winter storm, hurricane, tornado, or wildfire, here are 3 steps you can take to help ensure your home and finances are protected. File an insurance claim with your provider for damages related to the disaster. Apply for mortgage assist...
If you’ve been affected by a disaster, such as a winter storm, hurricane, tornado, or wildfire, here are 3 steps you can ...
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Help Center - Mr. Cooper
https://www.mrcooper.com/help-center/account-help/deceased-borrower
View activity & make or edit any type of payment. View, download, or print your account statements. Manage all insurance & tax details for your mortgage. Info for new and recently transferred customers. View common mortgage assistance solutions. Get help and support for your Mr. Coop...
View activity & make or edit any type of payment. View, download, or print your account statements. Manage all insurance ...
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Notification of Account Transfer - Mr. Cooper
https://www.mrcooper.com/help-center/new-customer/notification-of-account-transfer
You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date. other important information.
You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was...
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Authorizing a Third Party - Mr. Cooper
https://www.mrcooper.com/help-center/account-help/authorize-third-party
If you need to authorize a housing counselor, licensed lawyer, or other “third party” to discuss the details of your mortgage, the easiest way is through your Settings page. Simply scroll down to the Authorize 3rd Party section, select “ Edit,” and complete the required information.
If you need to authorize a housing counselor, licensed lawyer, or other “third party” to discuss the details of your mort...
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Mortgage Assistance for Military Members - Mr. Cooper
https://www.mrcooper.com/help-center/mortgage-assistance/mortgage-assistance-military-members
Under a federal law called the Servicemembers Civil Relief Act (SCRA), military members may be entitled to a range of benefits. These are unrelated to Veterans Affairs (VA) benefits. If the loan was originated prior to military service, military members may be entitled to these ...
Under a federal law called the Servicemembers Civil Relief Act (SCRA), military members may be entitled to a range of be...
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Help Center - Mr. Cooper
https://www.mrcooper.com/help-center/search?q=%EE%80%80%EE%80%80%EE%80%80beneficiary%EE%80%81%EE%80%81...
General account help, transfer of ownership, deceased borrower, credit corrections, divorce. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries. We found more than 100 results for your search.
General account help, transfer of ownership, deceased borrower, credit corrections, divorce. Find the phone number, cha...