The eligibility for removing escrow is loan - specific, and can vary by state, so the best way to determine eligibility is to contact us. However, here are some general rules that may apply: The loan cannot have had escrow force-placed in the past.

Note: Transferees may qualify for successor in interest status, which allows them access to information related to this loan. However, in order to confirm this status, we need to be provided a copy of the documents mentioned above.

Hundreds of thousands of loans change hands in this way every year. At Mr. Cooper, we’re determined to set a new industry standard for personal attention and customer satisfaction.

Release of liability – You can ask your lender for a release of liability. This is a document that releases a borrower from their obligation to pay back the loan. The spouse remaining on the mortgage needs to qualify for the new loan using only their income and assets.

Welcome to Mr. Cooper Home Loans! Your mortgage was just transferred to us. We look forward to working for you and answering any questions you have.

You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date.

What if I have more than one loan? It’s easy to toggle between your loans. Just use the handy loan switcher feature on the upper left of your main account overview page. Where could I deliver a subpoena or notice of legal action?

There are 2 ways to remove a spouse’s name from the mortgage: Release of liability – You can ask your lender for a release of liability. This is a document that releases a borrower from their obligation to pay back the loan.

The terms of the loan remain exactly the same. This means the interest rate, monthly principal and interest payment, and repayment timeframe are all identical to what they were with your prior servicer.

There are 2 ways to remove a spouse’s name from the mortgage: Release of liability – You can ask your lender for ... What kind of assistance options are available if I cannot pay my mortgage?