If you get an insurance claim check, please endorse the check and send it to us. You can visit www.insuranceclaimcheck.com for more information. You can also call our Loss Draft Department at 866-825-9302 to learn more.

File an insurance claim with your provider for damages related to the disaster. Apply for mortgage assistance with us. Register for disaster assistance with federal, state, and local agencies. (This assistance may cover expenses that your insurance company doesn’t.)

You can review your current insurance coverage information at the site we just mentioned: www.mycoverageinfo.com/mrcooper. Note: The following Mortgagee Clause must appear on your insurance policy. If it’s not there, contact your insurer and let them know.

Find out how to endorse and send your insurance claim check to Mr. Cooper, and visit www.insuranceclaimcheck.com for more information. You can also call the Loss Draft Department at 866-825-9302 or review your insurance coverage at www.mycoverageinfo.com/mrcooper.

Find out how to endorse and send your insurance claim check to Mr. Cooper, and visit www.insuranceclaimcheck.com for more information. You can also call the Loss Draft Department at 866-825-9302 or review your insurance coverage at www.mycoverageinfo.com/mrcooper.

If your home has been damaged by a natural disaster, please contact your insurance company as soon as possible to start the claims process. Need to know more? If you need more information, please visit our Disaster Resource Center.

When a disaster strikes your home, your insurance company may issue an insurance claim check, which can also be called loss draft funds. A claim check is meant to cover various costs, including repairs.

A claim check is meant to cover various costs, including repairs. If the total claim is over $40,000, or the account is delinquent, we may instead deposit it and distribute the amount to you incrementally, as repairs are completed.

We’ll send out your monthly statement no later than 2 weeks before the next due date. Whenever needed, you can also view your statement online to find out what you owe and when it’s due. Note: Our secure, automated phone system can also send you a one-time link to view your statement...

If you have a surplus of more than $50 and your account is current, we’ll send you a check within 30 days of the escrow analysis. If the surplus is less than $50 and your account is current, we’ll spread the surplus over the next 12 months to reduce the monthly payment.