Forgot your password? No problem! Enter your username and Mr. Cooper will email you with instructions on how to reset your account password.

Forgot your password? No problem! Enter your username and Mr. Cooper will email you with instructions on how to reset your account password.

Setting Up Your Online Account. You can register to get access to your online account within 7 days of your official transfer date, or as soon as your loan application is approved. If you created an online account during the originations process, you can use that same information.

If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page.

Forgot your password? No problem! Enter your username and Mr. Cooper will email you with instructions on how to reset your account password.

How do I set up my online account? All you need is your loan number, Social Security Number, and property ZIP code to create your account. Then you can download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

Making Changes. Change the payment amount, bank account, or payment date in your AutoPay settings online at any time. New settings will take effect immediately, unless there’s already a draft scheduled within the next 24 hours.

Notification of Account Transfer. You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date.

Homeowners Insurance Changes for Transferred Accounts. You’ll need to notify your insurance company that your loan was transferred to us and that they’ll receive payments from us now. Give them your new loan number and have them update the mortgagee clause on your account to: Natio...

How to make Payments, Request a Payoff, Setup Automatic Payments, Payment Methods, Payoff Quote.