To help us find your account, please enter your Username and last 4 digits of your Social Security number. Enter your username and Mr. Cooper will email you with instructions on how to reset your account password.

Find out how to contact Mr. Cooper for account help, credit corrections, verification of mortgage, and more. See the holidays and operating hours, accessibility and translation services, and frequently asked questions.

How to Request by Phone or Mail. Phone: Call us at 833 - 685 - 2567. Mail: Send us a short letter stating that you’d like a payoff quote. Be sure to include: your loan number; the address of the property; and. all of your most up-to-date contact information. Send it to: Mr. C.....

General account help, transfer of ownership, deceased borrower, credit corrections, divorce.

Whether you prefer to make payments by mail, phone, online, or automatically recurring, we’ve got you covered with multiple payment methods. How do I set up my online account? All you need is your loan number, Social Security Number, and property ZIP code to create your account.

Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries. You can also follow them on social media or mail a letter with your complaints or questions.

If you pay by mail, please fill out, detach, and return this section with your check or money order. You can also make a fast and easy payment online, anytime. Sign in to your account to make a one-time payment or set up AutoPay.

Your account was transferred because your previous servicer sold your loan to us, your new servicer. It is very common for mortgage loans to be sold between servicers.

Paperless means we’ll stop sending your documents in the mail. Instead, you can securely view, download, and/or print them from the “Statements” section of your online account. We’ll email you when an important document becomes available.

If you are signed up for Paperless, we won’t mail your statements. Instead, we’ll send you an email when your statement is ready. Then you can securely view, download, and/or print from the “Statements” section of your online account. You can check your Paperless status in the ...