Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment.

For all other loan types, please download the Uniform Borrowers Assistance Application ( UBAF ). If you have further questions, you may contact customer service at 833-685-2566. If you have a Fannie Mae or Freddie Mac Loan, please download Mortgage Assistance Application (MAA).

If you have a Fannie Mae or Freddie Mac Loan, please download Mortgage Assistance Application (MAA). For all other loan types, please download the Uniform Borrowers Assistance Application (UBAF). If you have further questions, you may contact customer service at 833-685-2566.

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mort...

Homeowner Assistance Fund (HAF) is a government-sponsored initiative managed by the Department of Treasury to offer assistance for homeowners impacted by the COVID-19 Pandemic that began in 2020. Note: The application process is handled by each state.

Complete a mortgage assistance application online now and let us know what’s going on. We’ll help you determine a plan of action and next steps based upon your circumstances. You can also contact us if you have questions or need to speak with an agent. What mortgage assistance is ava...

For all other loan types, please download the Uniform Borrowers Assistance Application ( UBAF ). If you have further questions, you may contact customer service at 833-685-2566. If you have a Fannie Mae or Freddie Mac Loan, please download Mortgage Assistance Application (MAA).

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

For an official statement verifying your existing mortgage balance, monthly payments, and any late payments, please complete a 3rd Party Authorization form. We can send your VOM by mail or fax.

While refinancing means replacing your existing loan with a new one, loan modification keeps your existing loan and changes its terms. If you qualify for a loan modification, some potential ways to reduce your monthly payment would be through lowering your interest rate or extending ...