Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment. What kind of assistance options are available if I cannot pay my mortgage?

If you have a Fannie Mae or Freddie Mac Loan, please download Mortgage Assistance Application (MAA). For all other loan types, please download the Uniform Borrowers Assistance Application (UBAF). If you have further questions, you may contact customer service at 833-685-2566. Mortg...

Applying for Mortgage Assistance. You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here.

Homeowner Assistance Fund (HAF) is a government-sponsored initiative managed by the Department of Treasury to offer assistance for homeowners impacted by the COVID-19 Pandemic that began in 2020.

Homeowner Assistance Fund (HAF) is a government-sponsored initiative managed by the Department of Treasury to offer assistance for homeowners impacted by the COVID-19 Pandemic that began in 2020. Note: The application process is handled by each state.

If you have a Fannie Mae or Freddie Mac Loan, please download Mortgage Assistance Application (MAA). For all other loan types, please download the Uniform Borrowers Assistance Application (UBAF). If you have further questions, you may contact customer service at 833-685-2566. Mortg...

Mortgage Assistance for Military Members. Under a federal law called the Servicemembers Civil Relief Act (SCRA), military members may be entitled to a range of benefits. These are unrelated to Veterans Affairs (VA) benefits.

Sending Your Mortgage Assistance Documents. We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

Homeowner Assistance Fund (HAF) is a government-sponsored initiative managed by the Department of Treasury to offer assistance for homeowners impacted by the COVID-19 Pandemic that began in 2020. Note: The application process is handled by each state.

If you’re facing a long-term hardship, we can review you for a loan modification to determine if more manageable terms are available. While refinancing means replacing your existing loan with a new one, loan modification keeps your existing loan and changes its terms.