After a customer on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the customer and make the necessary updates to the account.

After a customer on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the customer and make the necessary updates to the account.

Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment.

Visit the Forgot Your Password page to reset the password for your online account. You’ll need to enter your username to reset your password. If you don’t know it, visit the Forgot Your Username page. If you’re locked out of your account, you’ll need to contact us to have it unlock...

Manage all insurance & tax details for your mortgage. Info for new and recently transferred customers. View common mortgage assistance solutions. Get help and support for your Mr. Cooper account. Connect With Mr. Cooper Get in touch with our team — we’re here to help! Refinancing doe...

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mort...

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If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

Recorded Life Estate Deed, Lady Bird Deed, or Transfer Upon Death Deed – These types of deeds permit the property owner to have full use of their property until their death, at which point the ownership of the property is automatically transferred to the beneficiary.

Learn how to resolve common problems with your year-end tax statements, such as incorrect interest, missing name, or form... Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.