If you get an insurance claim check, please endorse the check and send it to us. You can visit www.insuranceclaimcheck.com for more information. You can also call our Loss Draft Department at 866-825-9302 to learn more.

If you’ve been affected by a disaster, such as a winter storm, hurricane, tornado, or wildfire, here are 3 steps you can take to help ensure your home and finances are protected. File an insurance claim with your provider for damages related to the disaster. Apply for mortgage assist...

If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page.

Find out how to endorse and send your insurance claim check to Mr. Cooper, and visit www.insuranceclaimcheck.com for more information. You can also call the Loss Draft Department at 866-825-9302 or review your insurance coverage at www.mycoverageinfo.com/mrcooper.

We’ll send out your monthly statement no later than 2 weeks before the next due date. Whenever needed, you can also view your statement online to find out what you owe and when it’s due. Note: Our secure, automated phone system can also send you a one-time link to view your statement...

Mailing a Payment. Here’s how and where to mail your payment: Write a check or get a money order payable to “Mr. Cooper.”. Include the detachable coupon from the bottom of your latest monthly statement and your check or money order in an envelope addressed to: Mr. Cooper. PO Box ...

If you have a surplus of more than $50 and your account is current, we’ll send you a check within 30 days of the escrow analysis. If the surplus is less than $50 and your account is current, we’ll spread the surplus over the next 12 months to reduce the monthly payment.

Online Payments. You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it:

Paying Off Your Mortgage with Mr. Cooper. Payoffs must be made via certified funds—wire transfer, money order, or cashier’s check. Please do not send personal checks, certified personal checks, or cash.

We accept payments from checking, saving, and money market accounts, as well as checks, money orders, and cashier’s checks. Payments can be made many different ways. Note: We do not accept debit or credit card payments at this time.