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As the California Wildfires continue, insurance and potential property-tax relief is on the way. The California Department of Insurance has announced that a one-year moratorium on homeowners insurance cancellations and non-renewals will now reach more residents. Additionally, the Los Angeles County Assessor Office has announced disaster assistance.
Here are some top things to know—including how Mr. Cooper can support your insurance claims process—and information on new resources.
Insurance Relief
Who is protected by the moratorium
The expanded insurance moratorium “shields those within the perimeters or adjoining ZIP Codes of the Palisades, Eaton, Hurst, Lidia, Sunset, and Woodley fires in Los Angeles County for one year from the Governor’s January 7 emergency declaration regardless of whether they suffered a loss.” The goal is to ensure residents don’t have the added pressure of finding a new insurer during this time of need.
That said, if you’re not currently under the moratorium, watch for continuing updates as more Zip Codes may be added. Insurance Commissioner Ricardo Lara is also asking (but not requiring) insurers to stop pending non-renewals and cancellations for properties situated near the fires.
Over and above this, check with your insurer about any evacuation benefits you’re eligible for and payment grace periods. The Commissioner is asking insurers to extend grace periods beyond the standard 60 days.
How to find out if your ZIP Code is covered
- Go to the Department’s Moratorium on Non-Renewals page and click on the ZIP Code look-up tool
- Call the Department of Insurance at 800-927-4357
- Chat or complete a contact form at the California Department of Insurance’s contact page
Where to learn more about the California insurance process
For more news on wildfire resources and California’s insurance protections, visit the:
Property-tax Relief
What property-tax relief is available?
The Los Angeles County Assessor Office has announced:
- Expedited property-tax relief for Misfortune and Calamity claims.
- Local Assistance Centers to provide assistance and resources. Learn more about tax resource centers here.
In a press release, County Assessor Jeff Prang added that property damaged by wildfires or windstorms may be eligible for temporary relief. More details and important links are provided in the full announcement below.
Additionally, the County of Los Angeles is asking mortgage servicers and lenders to explore property-tax relief options with customers. (If you’re a Mr. Cooper customer, we will notify you about options as details are available.)
For more information, see this Los Angeles wildfires tax FAQs page. For breaking news, visit the LA County Tax Collector’s newsroom.
How to avoid property-tax relief scams
Beware that the Assessor’s Office will not charge you a fee for their assistance. They warn that you should be cautious of any people or organizations asking for money for property-related services.
How Mr. Cooper can help
If you haven’t already, please also visit our Wildfire Resource Center. We explain how we can help you with the insurance process, how to apply for a Disaster Forbearance Plan, how to avoid scams, and much more. We will also continue to monitor for new benefits and aid that may be available to you. Whenever you need it, we will be here to help.
For immediate assistance, please contact us at 833-685-2565 or access our Chat feature in the Help Center.
