WHAT OUR CUSTOMERS HAVE TO SAY


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Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Katherine & Conner’s Story

Just writing a quick note to thank everyone there at Mr. Cooper for helping us…

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Jeff's Story

Everything about buying my new home with Mr. Cooper was very easy and…

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Adrienne’s Story

Refinancing with Mr. Cooper not only helped me afford to send my son to…

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11/13/2019
Just wanted to let you know how much I appreciated all the hard work and “hand-holding” that Terri has doneRead More over the past several months. She helped me finalize a property acquisition that turned out to be more complex that I originally thought. She guided me through the process with patience and understanding. She is a true asset to your company. Read Less
11/12/2019
I want to thank Mike and Amir for being so helpful, kind, and perseverant in helping me to close myRead More refinance loan with Mr. Cooper. There were many, many stumbling blocks along the way but I felt as if they had my back throughout the process. They were great with communication and helped me find and present the documentation needed to meet the loan requirements. I would highly recommend both of them as being wonderful to work with to any future clients. Read Less
08/17/2018
Patti went above and beyond helping us with several snags along the way. Her positive attitude and willingness to helpRead More any way possible made this experience a pleasure. Her professionalism combined with a great personality make her a true asset to Mr. Cooper! Read Less
08/07/2018
We would like to take this opportunity to express to you how satisfied we are with Lee Ann, who wasRead More our Loan Processor as we applied for a refinance of our current account with Mr. Cooper. From the initial phone call to the final approval, Lee Ann was courteous, informative, patient and knowledgeable. She answered the many questions that we had. She was very patient with us explaining the necessary paperwork needed and in explaining the steps that would occur in order to complete the application process. She was always very prompt on getting back to us with updated information concerning our application process. Lee Ann was easy to work with and showed genuine interest in helping us accomplish our goal. She is a fine representative of Mr. Cooper. Read Less