WHAT OUR CUSTOMERS HAVE TO SAY


https://vimeo.com/907959527?share=copy
https://vimeo.com/732168995
https://vimeo.com/732171722

Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Katherine & Conner’s Story

Just writing a quick note to thank everyone there at Mr. Cooper for helping us…

Read More...

Jeff's Story

Everything about buying my new home with Mr. Cooper was very easy and…

Read More...

Adrienne’s Story

Refinancing with Mr. Cooper not only helped me afford to send my son to…

Read More...

SUBMIT YOUR MR. COOPER STORY

Write A Review
 
 
12/28/2019
Loved your process, mobile app, and entire digital way of working. Best experience over anything in past. Good job by your team.
11/07/2019
I just finished my 2nd or 3rd refi in the last couple of years. I've lost count because the processRead More was quite easy. Mr. Cooper has been our mortgage company for many years however I shied away from doing a refi - only because I thought it would be such a hassle. For this last experience, Scott was fabulous. I worked with him before (as well as with other staff who have been just as exceptional). Scott not only walked me through the process, he took the time to explain things in terms that I would understand (because any kind of home buying or refi is a HUGE decision for me). He was always on top of my progress and process - either calling or emailing me with the status. He seems to handle each client's loan processing as if it were his own. Then, Caroline was good to work with. My time with her was much more limited since she handled the closing paperwork but I was still quite pleased with her attention to detail at the end. Thank you to both Scott and Caroline for the great service and for representing Mr. Cooper with such high standards. Read Less
03/18/2018
I just wanted to take a moment to thank both, my Mortgage Professional Raffik, my Loan Closing Coordinator Duke andRead More of course Mr.Cooper for the incredible, pain free refinance process for my home. I was hesitant to refinance because I did not feel like going thru all the hassle, which I have done before. Both Raffik and Duke were always so helpful and patient with my questions. The process as I mentioned was so easy I most definitely will be recommending you to my friends and family! Thank you for making this experience such a pleasant one...now I can focus on remodeling my home!!! Read Less