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Almost two years ago, Ammy Fernandez applied to be a mortgage professional at Mr. Cooper and ended up in the processing department. Being a loan processor turned out to be a perfect fit…
Author: Melissa Syphrett
The Home Advisor Team (HAT) was created to provide our customers and our team members with a one-touch, human-centered call center experience. By combining the role of the Customer…
Estimated reading time: 4 minutes February gives us an opportunity to pay tribute to Black American culture, history, and achievements as we celebrate Black History Month….
Estimated reading time: 6 minutes We have much to learn from each other, and each February during Black History Month, we are given the opportunity to honor, celebrate, and reflect…
Estimated reading time: 3 minutes We continue to honor, celebrate, and reflect on the accomplishments, history, and culture of the Black community. We are fortunate to be in the…
Estimated reading time: 3 minutes They say that in every challenge lies an opportunity. For Jack Palmer III, Loan Processor at Mr. Cooper, this has proven to be true. Jack started…
Estimated reading time: 6 minutes At Mr. Cooper, we believe that anyone with the right mindset can become the next success story—even those who start off on one career path but end…
Estimated reading time: 4 minutes When a winter weather warning is in effect, it’s a great idea to have a plan in place—especially before the harsh conditions begin and…