Applying for Mortgage Assistance. You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here.

Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment. What kind of assistance options are available if I cannot pay my mortgage?

All you need is your loan number, Social Security Number, and property ZIP code to create your account. Then you can download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

If you’re one of the many customers being transferred from Flagstar: We’re so glad to have you in the Mr. Cooper family. As the largest servicer in America, we’re committed to giving you a first-class experience—starting with your transfer. Our goal is to make this transition as easy...

An escrow account is where funds are held to pay property tax and insurance bills on your behalf. If your loan is escrowed, a part of your mortgage payment goes into your escrow account every month.

Should I pay extra toward my principal? Describes amortization schedule, where to view yours, and how to calculate changes.

Sending Your Mortgage Assistance Documents. We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

Homeowner Assistance Fund (HAF) is a government-sponsored initiative managed by the Department of Treasury to offer assistance for homeowners impacted by the COVID-19 Pandemic that began in 2020. Note: The application process is handled by each state.

Potential Mortgage Assistance Solutions. Solutions may include, but are not limited to: refinancing; repayment plans; loan modification; short sale; and. Deed in Lieu of Foreclosure. Complete a mortgage assistance application online now and let us know what’s going on.

We’ll send out your monthly statement no later than 2 weeks before the next due date. Whenever needed, you can also view your statement online to find out what you owe and when it’s due. Note: Our secure, automated phone system can also send you a one-time link to view your statement...