Meet Andrenisha! She is a senior customer correspondence associate who has been with Mr. Cooper for four years. Andrenisha believes that it’s important to be a strong advocate for our customers, so she always works to find the perfect resolution for them. Check out this story Andrenisha tells about a time she helped a customer.
Mr. Cooper is a Challenger of convention, a Champion for our customers and a Cheerleader for our team. For Andrenisha and all of us here at Mr. Cooper, it is important to embody these three core values and work together to make sure our customers always have the best experience possible. Andrenisha has seen a huge shift in the culture of the company as we’ve become Mr. Cooper. In fact, one of the things Andrenisha likes most about working at Mr. Cooper is the environment. “The culture is so friendly and everyone is like family,” she says.
Meet more team members on our Mr. Cooper YouTube channel.